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SBI Online: Step-to-Step Process to Recover State Bank of India Username & Password

If you have forgotten your SBI username or password, there's a way to retrieve them. Follow this simple process mentioned in this article to reset your login password online

Shruti Kandwal
SBI first issues the user with a User-id and a Password that must be entered during login.
SBI first issues the user with a User-id and a Password that must be entered during login.

The largest lender in the nation, State Bank of India (SBI), offers its customers a variety of online options for straightforward, trouble-free transactions. SBI's Internet Banking service is quite useful, and the bank incorporates advanced technology and security elements while handling accounts.

SBI first issues the user with a User-id and a Password that must be entered during login. The User must modify the User-Id and password that the Bank provided them with before using Internet Banking Services for the first time.

As a precaution, it is also suggested that the User change his or her password as frequently as possible—at least once every 90 days. In addition to User-id and Password, the Bank may, in its sole discretion, encourage the User to use smart cards, one-time SMS passwords, and/or digital certification offered by the Bank, recognized Certifying Authorities, or suppliers.

What happens if a customer forgets both his or her SBI account and password? How can a customer retrieve their SBI login information? Here is a detailed guide:

If a user forgets their login password, they may reset it online by clicking the "Forgot Login Password" link on the OnlineSBI login page.

  • Visit the website: onlinesbi.com

  • Open the login page

  • To retrieve your user’s name, click the Forgot Username link.

  • You land on a new page

  • Your CISF number can be found in your passbook. Please enter it.

  • Select your country

  • Add more information, such as your registered mobile number.

  • Feed in the captcha code

  • Click on Submit button

  • You will get an OTP on your registered mobile number

  • Enter that in the box and click on Confirm button

  • Now, your registered mobile number will receive the Username. Also, it will be shown on the screen.

How to recover SBI Login Password

  • Open the online SBI site and click forget password button

  • Information such as your login, account number, registered mobile number, and date of birth must be provided.

  • Enter the captcha code and click on Submit.

  • The same OTP process mentioned above has to be repeated

  • You can choose from a list of three options to reset your password --Using ATM Card Details, Using Profile Password, and Without ATM -Card and Profile Password

  • Select your option and click the ‘Submit‘ button

The SBI states that "all users are advised to familiarize themselves with the correct and proper use of Internet Banking Service and the terms and conditions mentioned here, before opting or using the internet banking facility, because of the inherent risks involved in case of failure to comply with the confidentiality and other obligations of the customers."

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